"Fail, if you have to, but fail fast, learn and come back." - Dr. We are expanding our centres to ensure that this is something that we are doing exceptionally well," points out Dr Dhaval. The idea is to extend this offering to every single patient in the country. However, in our core markets, our experience is superlative as we deliver within 24 hours.
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"We currently deliver to every single pin code in India. For their commendable achievement, the co-founders, Dharmil and Dhaval were featured in Forbes 30 Under 30 list (2017) for creating a robust platform that is fervently revolutionizing the healthcare space in India.
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As of March 2018, the company has raised over 40mn USD (until series C funding), making it the fastest growing online pharma aggregator in the country. The start-up began as a three-people company, less than three years ago, and employs over 1,000 people today. With Brand Capital's partnership, affordable pricing, intelligent marketing, and consumer-centric services, the start-up was able to win the trust of its customers in a short span to become a household name with presence in over 1,000 cities in India. This awareness was created by a Times Group 360-degree media amplification through print campaigns in Times of India and through other Times Group mediums like Times OOH, Radio Mirchi and platforms of Times Internet Ltd. PharmEasy entered into a partnership with Brand Capital, the strategic arm of Times of India Group that enabled them to create awareness about this emerging category and establish the brand 'PharmEasy' in the consumer mind space and thereby accelerate transactions through their app. Besides, educating patients about the importance of purchasing only prescription-based drugs was a time-consuming exercise. At the time when PharmEasy was conceived, medical teleconsultations and medicine home delivery were unheard of. "Lack of support from the regulators was one of the significant challenges faced by us," reminisces Dharmil, who informs that the firm is regularly engaging with concerned regulatory bodies at every level to actively suggest modifications to old laws governing online platforms in the healthcare sector.Ĭustomer mindset was another significant impediment faced by the start-up. What could stop a combination like that from making waves?īut, just like every other success story, PharmEasy experienced its share of troubles that the founders overcame with intelligence, grit and determination much beyond their 30 years of age. Two like-minded 'brainiacs' who want to improve the world a perfect solution to a nationwide problem and, a relentless urge to continually innovate. The success story of PharmEasy is indeed an inspiring one. Medicine delivery is made within six hours of a prescription being verified. For drug regulation, each prescription uploaded on the platform is verified by a licensed pharmacist before it is processed. Patients also receive access to a virtual vault that stores their prescriptions and enables one-step purchase for ongoing medication. The users on the platform simply need to upload a prescription to have their medicines delivered to their doorstep. That is what inspired us to build a platform which would make authentic healthcare services accessible, affordable and available to all," says Dharmil, co-founder of PharmEasy. "Fashion, accessories, electronics, apartments, vehicles - everything is sold online for convenience, but there was no platform providing healthcare (pharma) delivery services to needy patients. The PharmEasy app also integrates an auto medicine reminder that ensures one never misses a medicine dose. Today, PharmEasy is present pan-India and reaches out to millions of customers through its mobile app. The start-up presently caters to over 20 lakh families annually and has added more than 20,000 new pin codes to its service network over the past two years. Dhaval Shah, an MBBS from Rajiv Gandhi Medical College and MBA from XLRI Jamshedpur, PharmEasy caters to the chronic-care segment through services such as doorstep medicine delivery, at-home sample collection for diagnostic tests, teleconsultation, as well as, a subscription-based healthcare service. Founded by Dharmil Sheth, an MBA from IMT Ghaziabad and Dr. This vision gave birth to PharmEasy, India's No. Their vision was to make healthcare accessible and affordable across India through a quick and efficient doorstep service with great discounts. A dream to connect patients to local pharmacies and diagnostic centres through a mobile app. In 2015, two young Mumbaikars had a dream.